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Principles of Management

Lessons
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About This Course

Skills You’ll Get

1

Preface

  • About OpenStax
  • About OpenStax Resources
  • About Principles of Management
2

Managing and Performing

  • Introduction
  • What Do Managers Do?
  • The Roles Managers Play
  • Major Characteristics of the Manager's Job
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
3

Managerial Decision-Making

  • Introduction
  • Overview of Managerial Decision-Making
  • How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems
  • Programmed and Nonprogrammed Decisions
  • Barriers to Effective Decision-Making
  • Improving the Quality of Decision-Making
  • Group Decision-Making
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
4

The History of Management 

  • Introduction
  • The Early Origins of Management
  • The Italian Renaissance
  • The Industrial Revolution
  • Taylor-Made Management
  • Administrative and Bureaucratic Management
  • Human Relations Movement
  • Contingency and System Management
  • Summary of Learning Outcomes
  • Managerial Decision Exercises
5

External and Internal Organizational Environments and Corporate Culture

  • Introduction
  • The Organization's External Environment
  • External Environments and Industries
  • Organizational Designs and Structures
  • The Internal Organization and External Environments
  • Corporate Cultures
  • Organizing for Change in the 21st Century
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
6

Ethics, Corporate Responsibility, and Sustainability

  • Introduction
  • Ethics and Business Ethics Defined
  • Dimensions of Ethics: The Individual Level
  • Ethical Principles and Responsible Decision-Making
  • Leadership: Ethics at the Organizational Level
  • Ethics, Corporate Culture, and Compliance
  • Corporate Social Responsibility (CSR)
  • Ethics around the Globe
  • Emerging Trends in Ethics, CSR, and Compliance
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
7

International Management

  • Introduction
  • Importance of International Management
  • Hofstede's Cultural Framework
  • The GLOBE Framework
  • Cultural Stereotyping and Social Institutions
  • Cross-Cultural Assignments
  • Strategies for Expanding Globally
  • The Necessity of Global Markets
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
8

Entrepreneurship

  • Introduction
  • Entrepreneurship
  • Characteristics of Successful Entrepreneurs
  • Small Business
  • Start Your Own Business
  • Managing a Small Business
  • The Large Impact of Small Business
  • The Small Business Administration
  • Trends in Entrepreneurship and Small-Business Ownership
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
9

Strategic Analysis: Understanding a Firm’s Competitive Environment 

  • Introduction
  • Gaining Advantages by Understanding the Competitive Environment
  • Using SWOT for Strategic Analysis
  • A Firm's External Macro Environment: PESTEL
  • A Firm's Micro Environment: Porter's Five Forces
  • The Internal Environment
  • Competition, Strategy, and Competitive Advantage
  • Strategic Positioning
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
10

The Strategic Management Process: Achieving and Sustaining Competitive Advantage 

  • Introduction
  • Strategic Management
  • Firm Vision and Mission
  • The Role of Strategic Analysis in Formulating a Strategy
  • Strategic Objectives and Levels of Strategy
  • Planning Firm Actions to Implement Strategies
  • Measuring and Evaluating Strategic Performance
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
11

Organizational Structure and Change

  • Introduction
  • Organizational Structures and Design
  • Organizational Change
  • Managing Change
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
12

Human Resource Management

  • Introduction
  • An Introduction to Human Resource Management
  • Human Resource Management and Compliance
  • Performance Management
  • Influencing Employee Performance and Motivation
  • Building an Organization for the Future
  • Talent Development and Succession Planning
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
13

Diversity in Organizations

  • Introduction
  • An Introduction to Workplace Diversity
  • Diversity and the Workforce
  • Diversity and Its Impact on Companies
  • Challenges of Diversity
  • Key Diversity Theories
  • Benefits and Challenges of Workplace Diversity
  • Recommendations for Managing Diversity
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
14

Leadership

  • Introduction
  • The Nature of Leadership
  • The Leadership Process
  • Types of Leaders and Leader Emergence
  • The Trait Approach to Leadership
  • Behavioral Approaches to Leadership
  • Situational (Contingency) Approaches to Leadership
  • Substitutes for and Neutralizers of Leadership
  • Transformational, Visionary, and Charismatic Leadership
  • Leadership Needs in the 21st Century
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
15

Work Motivation for Performance

  • Introduction
  • Motivation: Direction and Intensity
  • Content Theories of Motivation
  • Process Theories of Motivation
  • Recent Research on Motivation Theories
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
16

Managing Teams

  • Introduction
  • Teamwork in the Workplace
  • Team Development Over Time
  • Things to Consider When Managing Teams
  • Opportunities and Challenges to Team Building
  • Team Diversity
  • Multicultural Teams
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
17

Managerial Communication

  • Introduction
  • The Process of Managerial Communication
  • Types of Communications in Organizations
  • Factors Affecting Communications and the Roles of Managers
  • Managerial Communication and Corporate Reputation
  • The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
18

Organizational Planning and Controlling

  • Introduction
  • Is Planning Important
  • The Planning Process
  • Types of Plans
  • Goals or Outcome Statements
  • Formal Organizational Planning in Practice
  • Employees' Responses to Planning
  • Management by Objectives: A Planning and Control Technique
  • The Control- and Involvement-Oriented Approaches to Planning and Controlling
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
19

Management of Technology and Innovation

  • Introduction
  • MTI—Its Importance Now and In the Future
  • Developing Technology and Innovation
  • External Sources of Technology and Innovation
  • Internal Sources of Technology and Innovation
  • Management Entrepreneurship Skills for Technology and Innovation
  • Skills Needed for MTI
  • Managing Now for Future Technology and Innovation
  • Summary of Learning Outcomes
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case

Principles of Management

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